International warranty for upgraded unit

Knowledge Base Article: Unable to Generate Article Due to Missing Conversation Details

Summary of Customer Issue

Customer is inquiring about the international warranty 

Steps Taken to Resolve

1. Checked the product if it is an upgraded product and determined that it is.

Final Resolution

Hello [customer name],

Thank you for reaching out to us.

Since we do install upgrades on the unit the manufacturers warranty will be through us the seller and not through Lenovo. So, to answer your question you won't be able to use the warranty internationally.

If you have any additional questions or concerns, please feel free to reach out to us at any time.

Best regards,

Zoltan

What’s Needed to Proceed

Hello Nicholas,

Thank you for reaching out to us.

Since we do install upgrades on the unit the manufacturers warranty will be through us the seller and not through Lenovo. So, to answer your question you won't be able to use the warranty internationally.

If you have any additional questions or concerns, please feel free to reach out to us at any time.

Best regards,

Zoltan

Sales/Customer Satisfaction & Tech Support Supervisor